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If you're getting an authorization or a multiple account issue error message when trying to use Publigo, then read this article to know how to get through this issue. Specifically, you will learn how to correctly login to separate sessions in your Chrome browser so you can use Publigo from multiple accounts.

Why am I getting an error message? 

If you are connected with several accounts in the same Chrome browser, Publigo might try to access your spreadsheet with the wrong account, and you could have one the following error messages in the sidebar:

To solve this problem, please make sure that you are logged in with a single Google account per Chrome session.

1.In Google Sheets, click your Google Profile photo - next to the Share button.

2.Click Sign out of all accounts

3.Click Continue > Delete an account.

4.Delete all other accounts that are not marked as Default in Step 2.

In our example, the secondary account that we will delete is the one with the purple S as its profile photo.

5.Log in to your primary account again. Then in Chrome, click your Google Profile photo. 

6.Click Add.

7.Follow the instructions and log in to the account you removed in Step 4 (or to the account that you’ll use to generate your files with Publigo).

Once you’ve completed all those steps, you should be able to use Publigo on the right account without getting the error message anymore.